Account maintenance

 
The important forms below are provided in Acrobat PDF format. You will need the Adobe Reader (free) in order to view them. Please print each document and follow the instructions.

Adobe Reader

 

Change Account Information

Complete the Address – Name Change Form (PDF) if you need to change your address, phone number or name.
 

Stop Payment Form

Complete the Stop Payment Form (PDF) if you need to place a stop payment on a check or ACH debit entry. If you wish to place a stop payment on a VISA debit card transaction, please contact our Member Services department for further information at 800-851-5132 or by email.
 

Disputes

Complete the Written Statement of Unauthorized Debt if you are disputing an unauthorized or improper ACH debit to your account.
 
Complete the ATM/Debit Card Dispute Form if you are disputing an unauthorized or fraudulent ATM/Debit card entry to your account.
 
If you are the victim of check fraud, please complete the Fraudulent Check Affidavit
 

Direct Deposit/Payroll Deduction

Sign up for Direct Deposit or Payroll Deduction when you work for one of our sponsor companies. Don’t work for a sponsor company or don’t see the form listed, call your payroll department and they can help you. You’ll need to provide them with your Credit Union account number and our routing number. It’s 311080573.
 

Payroll Deduction Form

Download the Payroll Deduction Form for all employers including Brinker International, Carlson Wagonlit Travel, Carlson Restaurants Worldwide, ClubCorp, Golden Acres, Haggar Clothing Company, Hilite Industries, Publicis, Quick Search, TGI Friday’s, Zale Corporation.
 

Automatic Payment Option

Complete the Automatic Payment Option form and we will electronically debit your account at another financial institution each month and credit your Las Colinas FCU loan or savings account.
 

Deposit Slip

Download our online Deposit Slip and make a deposit or loan payment though the mail.